Privacy Policy

At Hilton Lac Leamy Casino (also referred to as "we", "us" or "our"), we are committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use and protect your information when you interact with our website, mobile application or account.

We may change this privacy policy from time to time, so please check it regularly. If we make significant changes, we will notify you in advance through our website and/or email.

What data do we collect?

When you create an account or log onto our website or mobile app, we may collect the following information:

Contact details (name, email address, phone number)
Demographic data (age, location)
Login credentials
Device and browser type

We also use cookies on our website to track your browsing behavior, remember your preferences and deliver targeted advertising.

Why do we collect this data?

We use the collected information for several purposes:

Account management: To create, secure, manage and update your account.
Personalized experience: To provide you with a tailored online experience, including displaying relevant content and advertisements.
Analyze usage patterns: To understand how users interact with our website or mobile app to improve overall performance.

How do we store data?

We use secure servers located in the European Union, with multiple security measures in place, such as:

Encryption
Firewalls
Regular system updates

All personal data is stored for a limited period and then securely deleted from our systems when no longer necessary.

Sharing of data

In some cases, we may share your information with third parties to provide you with specific services or to enhance the functionality of our website. This includes:

Partners who provide content, promotions or advertisements
External service providers for analytics and system administration

We require all such partners to comply with relevant data protection regulations.

Your rights

You have several rights concerning your personal information:

Access: You can request a copy of the data we hold about you.
Rectification: If any of your details are incorrect or outdated, please let us know and we will update it for you.
Erasure: We will delete all personal data when no longer necessary
Restriction: In certain circumstances (e.g. dispute resolution), we may place restrictions on the processing or sharing of your information

By using our website, mobile app or services, you agree with this Privacy Policy and acknowledge that it governs all interactions between Hilton Lac Leamy Casino and its users. If we cannot resolve any disagreement concerning data protection through our internal complaint procedure, the relevant supervisory authority may be approached for additional assistance.